Role
Product Design Consultant
Duration
9 weeks
Caspian is a seed stage startup that helps businesses get money back on import tariffs by automating complex government paperwork and wrangling product data.
meetcaspian.com • Press • LinkedIn
Overview
I was brought in by Loop and Flexport alumni as a design specialist to solve AI-human workflow challenges for their duty drawback compliance platform. The 3-person engineering team had spent weeks wrestling with a core systems problem that was blocking product development. Within two days, I proposed a design framework that solved their bottleneck and enabled them to launch 10 different compliance configurations within days. In 9 weeks, I delivered foundational customer research, established a modular design system, illustrated a product vision, and transformed their most painful workflow from weeks of manual work to hours of automated processing.
Customer-facing claim management tool
Self-service platform for customers to manage supply chain and product data and file claims
“Macro Data Refinement” workspace
Workflow solution for drawing connections between product descriptions and customs categories
Policy & data validation framework
Configurable and intuitive framework for the Caspian system to run automated validation checks across different claim types and data availability scenarios
Data module library
UI and component library for displaying and modifying different types of dense data