Loop is a Series B startup that automates freight invoice processing for shippers, using AI to catch billing/paperwork errors and reduce payment times from weeks to hours while uncovering millions in cost savings.

loop.com • LinkedIn • Press • Development Philosophy

Overview

I joined Uber Freight and Flexport alumni to build an AI-powered payment platform for the supply chain industry. From day one (2021), we began training our own AI model to synthesize freight documents like human experts. The biggest challenge was building core product infrastructure that scaled while simultaneously meeting sales commitments and enterprise readiness requirements. By the time we raised $50M in funding, we had processed over $10 million in payments and were digitizing 31,000 freight documents per week at 95% automation.

Loop System & Product Suite

Layer 1

Data Extraction

RLHF training system for freight document extraction used by BPO agents and AI models

Layer 2

Data Normalization

Advanced controls for human overrides and data audit used by the customer success team

Layer 3

Policy & Control

Enterprise-ready platform for automated AP, AR and payments used by shippers and 3PLs

Layer 4

Data Intelligence

Actionable insights across every layer of data that allow businesses to plan scenarios, control spend, and design their supply chain network

Network layer

Connection

Interfaces enabling visibility throughout supply chain network used by carriers and factoring companies